Shipping policy

Last Updated:10/19/2023

At EternalGoose, we understand that receiving your order in a timely manner is important. We're committed to ensuring your package arrives safely and in pristine condition. Please take a moment to review our shipping policy.

1. Processing and Delivery Time

1.1 Order Processing: All in-stock orders are processed within 1-2 business days, and our team takes great care to prepare your items with the utmost attention to detail.

1.2 Shipping Time: For in-stock items, please allow an estimated 3 to 4 weeks for delivery. While we make every effort to expedite shipping, some items may be shipped separately and can arrive at different times.

1.3 Pre-Order Items: For items available for pre-order, please refer to the product description for the estimated delivery time. Pre-order items will be shipped as soon as they become available. Please note that in-stock items ordered alongside pre-order items may be shipped separately.

2. Shipping Methods

We work with a variety of shipping carriers to provide you with the most cost-effective and efficient delivery options. Your order may be delivered via standard shipping or express delivery, depending on your selection during checkout.

3. International Shipping

We are proud to serve customers worldwide. Please be aware that international orders may take slightly longer to arrive due to customs regulations. Any additional import duties or taxes are the responsibility of the recipient.

4. Tracking Information

For your convenience, we will provide you with a tracking number once your order is shipped, allowing you to monitor the status of your delivery.

5. Multiple Items and Split Shipments

To ensure the best shipping experience, some orders may be shipped in multiple packages. You will receive separate tracking information for each shipment.

6. Why Choose EternalGoose

We believe that the quality and uniqueness of our products are worth the wait. By choosing EternalGoose, you're not just buying an item; you're investing in an exclusive, handpicked selection of fashion and style that will set you apart.

Our 3 to 4-week delivery timeframe allows us to curate and deliver exceptional products directly to your doorstep. We think you'll agree that quality and craftsmanship are worth the extra time.

7. Contact Us

If you have any questions or concerns regarding our shipping policy, please contact us at [email address]. We're here to ensure your shopping experience is smooth and enjoyable.